Allstate is a leading automobile insurance company in America. Though the company’s slogan is “You’re in good hands,” the reality can be much different for car accident claimants who file with Allstate. Learn how to file your car accident claim with Allstate in Nevada in a way that fully protects your rights.
Get Medical Care First
First and foremost, get professional medical care for your injuries without delay. A car accident can inflict injuries such as broken bones, traumatic brain injuries, whiplash, and spine injuries. Prompt medical care can provide the treatments you need to recover, as well as show Allstate that your injuries are connected to the automobile accident.
If you wait to see a doctor, the insurance claims adjuster assigned to you by Allstate may try to argue that your injuries were pre-existing or that you failed to “mitigate your damages.” This could reduce the value of your injury claim or even eliminate your benefits entirely.
Gather Information
Before making the call to Allstate, gather as much information as you can about the car accident. The representative you speak to will want details and answers to questions about the crash and your injuries. Be prepared to answer them. Helpful documents to gather include a copy of a police report, witness statements, your own description of what happened, and your medical records.
File Over the Phone
One of your options for filing a car insurance claim with Allstate in Nevada is over the phone. The claim phone number to contact is 1-800-ALLSTATE (1-800-255-7828). If you are filing with Allstate as your own provider, you may also have a contact card with a phone number for a specific insurance agent.
You will be put in touch with a claims adjuster who will ask you questions about the crash and put your claim on file. If the insurance provider of another driver asks you for a recorded statement during this initial conversation, politely decline for your own protection. If it is your own insurance company, however, you are likely required to comply with this request.
File Electronically
Allstate offers two options for filing a car accident claim electronically: through the website or app. You can visit Allstate’s website, sign in to My Account, and follow the instructions for filing a claim online. Within 24 to 48 hours of submitting your claim, you should be able to view live updates in the “MyClaim” section.
If you prefer a mobile app claims-filing experience, you can download the Allstate app. If you are eligible, you can initiate your claim on the app. A claims team member will determine if you can submit photos through the app for a settlement estimate.
Prepare for the Rest of the Claims Process
Filing your claim with Allstate is just the beginning. The process ahead may involve an insurance investigation, multiple follow-up phone calls or letters from the insurance company, a liability dispute between two or more insurers, and allegations against you for allegedly causing the car accident.
It is crucial to protect your rights during an Allstate insurance claim in Nevada by hiring a car accident lawyer. Unlike insurance companies, personal injury attorneys work with and for their clients. You can trust a car accident lawyer to take over communications with Allstate representatives on your behalf to fight for maximum compensation.